Once you’re ready to checkout, you can upload an image of your eyeglasses prescription to your order (snap a photo or scan it in), submit your doctor’s contact information, or select to send your prescription to us later! If you’ve already placed an order, email the image of your prescription to hello@twineyewear.com or whatsapp it to us at +19137359491, 10 a.m.–5 p.m. EST.

We’ll also need your pupillary distance (PD) for progressives.

Your PD is the distance in millimetres between your pupils, and it helps us centre your prescription correctly in your frames. If your doctor did not include this measurement with your prescription, you have a few options:

• Trained associates at our stores and showrooms can measure your PD.

• Most optical shops will measure your PD for free or a small fee.

Please note: We’re unable to fill expired eyeglasses prescriptions and prescriptions for contact lenses. If your doctor provided an expiration date on your prescription, we will always abide by the doctor’s orders. If your doctor did not provide an expiration date, we’ll adhere to the optical rules of the nation where your prescription was written to determine if we’re able to fill it.

There are a few easy ways to get a prescription:

• Make an appointment with your local optometrist, or find an available doctor through online apps. Be sure to ask your doctor to include your pupillary distance (PD) on your prescription!

Deciphering prescriptions can be tricky. If you have any questions about whether or not we can fill yours, give us a ring at +19137359491, 10 a.m.–5 p.m. EST.

Prescription Eyeglasses

We can fill prescriptions with a sphere (SPH) value between -18.00 and +6.00. High-index lenses are recommended in some instances and required if the sphere (SPH) value on your prescription is stronger than -10.00. You may add these lenses to your order at checkout or we will follow up with you if they’re recommended.

Uh-oh! We cannot fill this prescription because the sphere (SPH) value is stronger than -18.00.

 

 

If you have astigmatism in either eye, you will have a cylinder (CYL) value in your prescription. We can fill prescriptions with a cylinder (CYL) value within ±10.00. High-index lenses are recommended in some instances and required if the cylinder (CYL) value on your prescription is ±4.00 or stronger. You may add these lenses to your order at checkout or we will follow up with you if they’re recommended.

Uh-oh! We cannot fill this prescription because the cylinder (CYL) value is stronger than -10.00.

 

 

We can fulfil progressive lens prescriptions with ADD powers between +0.75 and +3.50 and a combined sphere (SPH) and cylinder (CYL) value between -18.00 and +6.00. High-index lenses are recommended in some instances and required if the combined sphere (SPH) and cylinder (CYL) value on your prescription is stronger than -10.00. You may add these lenses to your order at checkout or we will follow up with you if they’re recommended.

Uh-oh! We cannot fill this prescription because the ADD power is stronger than +3.50.

 

Prescription Sunglasses

We can fill sunglasses prescriptions with a combined sphere (SPH) value and cylinder (CYL) between -12.00 and +6.00. We cannot fill prescriptions with a cylinder (CYL) value stronger than ±10.00. High-index lenses are recommended in some instances and required for sunglasses if the combined sphere (SPH) and cylinder (CYL) value on your prescription is -7.00 or stronger. You may add these lenses to your order at checkout or we will follow up with you if they’re recommended.

We can fill prism values up to 6 diopters combined for single-vision, and up to 5 diopters combined for progressives.

If we are unable to fill your prescription, you can still purchase Lensfit frames. Call us at +19137359491, 10 a.m.–5 p.m. EST to purchase a pair of frames with demo lenses for 10% off. Just take them to your doctor to have your prescription lenses filled!