Our Promise

WE BELIEVE SELF EXPRESSION STARTS WITH YOUR FACE. We take extreme pride in the quality of the eyeglasses we supply, the attention to our customers and the simplicity of our order processes. With our reputation for Quality, leaves no doubt that Twin is the safest, best and cheapest option available for buying eyeglasses online. Without question, our eyewear is second to none. All you need is your prescription, and we'll take care of the rest. 

And finally...

As we take great pride in our work and want to ensure your glasses have the best possible finish, if your glasses do not pass our strict quality check we will remake your glasses.


We have a 14-day, hassle-free return or exchange policy as well as a one-year warranty, not covering for scratches on lenses; we'll replace your lenses for free within the first 12 months as per our replacements & warranty policy.

At Twin, returns and exchanges are made easy. We do our best to make returns and exchanges as easy as possible. We are pretty confident that you'll love our product. No questions asked and hassle-free exchange on all frames and sunglasses*. No exchange is allowed if the lenses are shaped and fitted. However, in case of any error in the power of lenses from that you have entered, you are entitled to a money back return or a 100% credit to your wallet or bank account if complaint is raised within the first 14 days of receiving them.