A receipt will be attached to your shipping confirmation email and included with your purchase! If you need another copy, you can access one through your account or email us at hello@twineyewear.com.

Note: Our receipts for single-vision prescription glasses with carbonate/polycarbonate lenses do not break down the cost of the frames and lenses separately because they are considered a total packaged deal. If you run into any issues, please don’t hesitate to reach out to us!

Yes we do! Gift receipts are available for eyewear, sunwear, and non-eyewear items such as lens cloths, totes, and frame cases. If you’d like to request a gift receipt, you can access one directly through your account. You can also feel free to chat our team or email us at hello@twineyewear.com.

Note: We do not offer gift receipts for non-returnable items such as gift cards, eye exams, or prescription check services.

Our gift and e-gift cards make great presents. Purchase them here. Note: Physical and e-gift cards are not refundable.

Your gift card will arrive in five business days.

Yes! We offer payment plans through CCAvenue/Telr/PayU for purchases made on our website.